More Observations on Primate Behavior
So there’s a fairly big, Midtown style deli (multiple hot entrees, sandwiches, salad bar, eat in take away - all Mexicans all the time, and yes, we would fucking starve without them) near my office. It has a name, but no one seems to remember it, and we all call it “Tony’s” after it’s gloriously be-maned, loudmouthed owner of indeterminate sexuality.
Anyway, there’s no system to ordering at Tony’s - no take a number device (what the hell are those things called anyway?), no separate line for hot food or sandwiches; you just try to figure out who the last guy in was, and when he’s done ordering, attract attention to yourself as aggressively as possible, preferably without actually injuring anyone around you, unless of course they try to get in an order ahead of you in which case it’s perfectly acceptable to buffet them about the face and shoulders with a hard Italian roll. Or if they’re undercover from the 50 precinct and carrying.
So where was I? Well, here’s what the deli normally looks like:

Usually all we little red stick people line up, more or less at random as you can see from my fine illustration. However, the day in question, people were lined up between two of the aisles of balsamic vinegar and olive oil and potato chips and other deli delights, thusly:

When I first walked in, I found this configuration of fellow primates to be a bit odd, but I figured, what the hell, this is the Bronx. Maybe they’re all together or something. I walked up, said hello to Gilberto who told me he’d be with me in a minute. Then the lady in question (helpfully indicated in the illustration above) said something to the effect of, “Hey, pal, there’s a line here.” To which I responded, “There’s never a line a Tony’s, lady.” She said I should ask the owner, and I replied, I’ll ask Tony when I check out. As she was, in fact, ahead of me, I let her order first, despite the preferential treatment such a valuable, goodchristmastimetipping customer as my self naturally engenders.
The lady in question continued to grumble and give me dirty looks, but I ignored her as she had a wee one with her, probably about three years old, although I did have half a mind to tell her she really shouldn’t be shooting her mouth off around her kid like that.
Now, the dilemma I had was this: The place is a chaos, and often an annoying, conflict producing one, and I’ve told Tony many times he needs a number system, or separate lines - something - but he seems to think the system works fine if only his lazy Mexicans would work harder, which isn’t humanly possible and I’m sure I’ve no idea why one of them hasn’t put a meat cleaver through his sternum yet. I wonder if that line formed spontaneously or if that rather bossy lady manufactured one, preying upon most of my fellow primates’ innate need for order and their willingness to follow the orders of someone who knows what they’re doing. If so, does that invalidate the line solution? Not really, but it as a primate who really, really hates petty tyrants, it really, really pisses me off. I suppose it doesn’t matter as in the end there’s just not enough room to line up an entire lunch crowed between two aisles and there are too many regulars who, as much as it’s possible, know how to work within the current system.
Yet I’m ambiguous about my response to the Bossy Line Lady: she had the right idea, bringing order to the Great Deli Chaos, but she went about it the wrong way with an ultimately untenable solution. Maybe this is why, in a city of nearly unlimited culinary choice and unmatched quality, McDonald’s still thrives: you always know where you stand at a McDonalds. You just might want to watch what you’re standing in.

